Services

  • Content Development

    Notch Works can support your documentation project from initial conception to final release. We will partner directly with your subject matter experts to define the scope of the new (or updated) content and develop high-quality documentation that is tailored to the target audience.

    Our expertise includes:

    • User manuals and instructions for use (IFUs)

    • Job aids and other user support materials

    • Software user interface (UI) text

    • Standard operating procedures (SOPs)

    • Design documentation

  • Internationalization and Localization

    Internationalization (i18n) is the process of preparing your content to be localized for international markets.

    Localization (l10n) is the process of customizing your content for a specific market which often includes translation into the local language.

    Notch Works offers the following services:

    • Internationalization and localization process development

    • Analysis of content for localization-readiness

    • Localization project management

    • Translation memory maintenance

    • Localization desktop publishing

  • Program and Project Management

    Notch Works helps your team stay organized and on target to meet your program’s intended goals. We can support your organization with the following tasks:

    • Project scheduling

    • Budget management

    • Resource management

    • Project risk management

    • Dashboarding and status updates

  • Consulting Services

    Notch Works can help your organization take the next step with your documentation program with the following consulting services:

    • EU MDR remediation of medical device labeling

    • Process design for content development and/or localization

    • Documentation team and new writer mentoring

    • Information architecture